FAQ's

  • Q- How long does shipping take?
    A: All orders are shipped within 1-5 business days depending on location.
  • Shipping: Orders will deliver within 3-14 days depending on shipping selection and location. 
  • Shipping: Rest of World orders will deliver within 3-14 days.
  • Q- Where is my order?
    A-     You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.
  • Q- What is my tracking number?
    A:     This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
  • Q - I've lost my tracking number. What can I do?
    A:    Simply contact us at FlashpackFavorites@gmail.com with your full name and mailing address, and we will resend your confirmation number.
  • Q- How can I make changes to my order?
    A-     If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
  • We Can Change:
  • - Your delivery details
    - Your name
    - Your email
    - Your phone number
  • Q- How can I cancel my order?
  • A- You must contact us within 12 hours.
    -We cannot cancel your order once it has already been shipped.
  • Q - What is your return policy?
    A:    Please see our refund and Return Policy by clicking on this link:[PASTE YOUR RETURN POLICY LINK]
  • Q - Who do I contact if there's something wrong with my order?
    A:    If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to FlashpackFavorites@gmail.com.
  • Contact us
    If we still haven't managed to answer your question please feel free to contact us at FlashpackFavorites@gmail.com and we'll get back to you within 24hrs!